The Difference
A chatbot answers. A tool waits. Annie decides.
| Generic Chatbot | Typical AI Tool | Annie | |
|---|---|---|---|
| Setup | Prompt it every time | Onboarding project | 5 minute web-based set-up, guided by Annie |
| Channels | One chat window | One app | Email, SMS, phone call, web chat |
| Memory of your business | Forgets between sessions | Stores files, not context | Remembers past conversations across channels |
| Judgment | Answers what you ask | Waits for instructions | Offers executable advice |
| Confidentiality | Trains on your inputs | Broad internal access | Data does not train language models |
| Availability | When you open it | Business hours workflows | 24/7 |
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